Privacy Policy

1. Introduction

This Privacy Policy explains how Gravix Layer ("we", "us", or "our") collects, uses, discloses, and protects personal data when you use our AI agent runtime platform, website, and related services (collectively, the "Platform").

We are committed to protecting your privacy and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant privacy regulations.

2. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, and authentication credentials when you create an account or join our early access program.
• Usage Data: Information about how you interact with the Platform, including API calls, runtime usage, and feature interactions.
• Technical Data: IP address, browser type, device information, and operating system.
• Communications: Information you provide when contacting us for support or feedback.

We do not collect sensitive personal data unless explicitly required and legally justified.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Platform
• Create and manage your account
• Process transactions and send related information
• Communicate with you, including service updates and security alerts
• Monitor and analyze usage patterns to improve the Platform
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data.

We may share your information with:

• Service Providers: Third-party vendors who assist in operating the Platform (e.g., cloud infrastructure, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, or reporting requirements. Account data is generally retained for no longer than 12 months after account deactivation unless legally required otherwise.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Opt out of the sale of personal information (we do not sell your data)

To exercise any of these rights, contact us at privacy@gravixlayer.ai. We will respond within 30 days.

8. Cookies and Tracking

We may use cookies and similar technologies for platform functionality and analytics. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

10. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at privacy@gravixlayer.ai.